Tom Peters: Radically Reengineering Business

BBC Worldwide Learning

For Tom Peters, “change” is too tame of a word to describe his vision of what businesses should do to remain competitive in an age when uncertainty is the only certainty. In this dynamic seminar, the world-renowned consultant builds a strong case for implementing radically innovative management approaches. Case studies include four global businesses: ABB Asea Brown Boveri, which slashed staff to get closer to its customers; Oticon, which pioneered “spaghetti organization”; Imagination, which operates under the principle that nothing is impossible; and The Lane Group, which does business using open-book accounting. Peters also presents his “Tips to Building a Curious Corporation.” Original BBC broadcast title: Crazy Ways for Crazy Days. (59 minutes, color)

The History of Money

NBD Television Limited

How is the word "capital" related to "cattle"? What does the goddess Juno have to do with money? And is a "buck" related to a male deer? This intriguing documentary investigates the evolution of money and its impact on world history. Composed of a seamless flow of artwork, artifacts, archival footage, and film shot on location, the program spans 5,000 years, beginning with the agrarian settlements of the Neolithic period. The contributions of the ancient and modern worlds?including coins, commerce, banking, paper money, credit cards, ATMs, e-commerce, and even smart cards?are all touched upon in their turn. Of special note is an examination of the forces that have prompted these innovations and their effects on society. (55 minutes)

Japan's Economy: Bursting the Bubble

NewsHour Productions

In this program, noted correspondent Paul Solman inquires into how Japan's star economy fizzled out-and why America deceived itself regarding Japan Inc. Seth Sulkin, President of Pacifica Corporation; Professor Yoshi Tsurumi; and investment banker Eugene Dattle present crony capitalism, flawed financial institutions, a dearth of skilled public regulation, and Yakuza involvement as factors that led to bursting Japan's economic bubble. But not all pundits repudiate their earlier opinions: Ezra Vogel, author of Japan as Number One, and MIT professor Paul Krugman defend their past assessments of Japan's economy. (12 minutes)

Sex, Drugs, and Consenting Adults: What's Wrong with That?

ABC News

What is the cost to society for making certain personal choices?those considered by many to be immoral or ill-advised?a crime? And how is the concept of individual liberty affected when the force of public censure is replaced by the force of law? In this program, ABC News anchor John Stossel studies this extremely complex and volatile subject, searching for mid-ground between the left and the right. High-level policy makers, such as the president of the ACLU and the head of the DEA; experts, including a Stanford University law professor; and private citizens sound off about drug use, pornography, prostitution, gambling, ticket scalping, unendorsed medical treatments, and assisted suicide?and question the outright hypocrisy that is too much in evidence. (41 minutes)

The Hydrogen Age: Energy Solutions for the 21st Century

American Public Television (APT)

Leonard Nimoy narrates this wide-ranging documentary on hydrogen-based energy solutions in the United States and around the world-including systems that are fully operational as well as those currently in development. Visiting China, Germany, Iceland, and other countries, the program examines the PEM fuel cell and equipment that incorporates fuel cell technology, avoiding fossil fuel consumption and utilizing clean, renewable hydrogen. This dynamic and in-depth video gives special attention to energy advances that can help developing nations improve their economies while reducing pollution and environmental damage. (57 minutes)

Geothermal Energy: Tapping the Earth's Heat

Allegro Productions.

This Science Screen Report looks at a clean and renewable energy source that is steadily gaining scientific acceptance: hot dry rocks, otherwise known as enhanced geothermal systems. The program shows how masses of heated granite approximately 3 miles underground can be accessed with advanced drilling and computer imaging techniques, and how water forced through fissures in the granite can generate steam to produce electricity. A solid foundation for studying emerging alternatives to fossil fuels. A viewable/printable instructor's guide is available online. Produced in association with the Accreditation Board for Engineering and Technology and the Junior Engineering Technical Society. (15 minutes)

W. Edwards Deming: Prophet Unheard

BBC Worldwide Learning

W. Edwards Deming introduced the concept of quality control to Japanese manufacturing after World War II. As history testifies, it turned that nation into an international manufacturing giant. In rare archival footage, Deming himself profiles his 14-point management philosophy. We learn why American businesses chose to ignore it after the war, and how modern U.S. companies are using the concepts to improve quality and increase profits. In the first case study, Ford Motor Company implements Deming's management ideas in order to better compete with foreign car manufacturers. A second case study documents how Florida Power and Light wins the coveted Japan-sponsored Deming Prize for quality control after instituting his management practices. A BBC Production. (30 minutes)

Chinese Capitalism: Moving the Mountain

BBC Worldwide Learning

From fledgling cottage industries to the Shanghai stock market, China represents a unique blend of communism and capitalism. This program studies that phenomenon by examining how the Chinese themselves are adapting to the quasi-free market system. Chinese economic modernization is studied at a shoe factory, where communist worker ideals and capitalist goals coexist. In the largest migration in history, 90 million rural Chinese have moved to cities in search of jobs, a better life, and a larger slice of the capitalist pie, only to find the gap between rich and poor widening each day. Corruption, say many, is rampant. The issue of how these trends will eventually affect China's stability is examined. A BBC Production. (50 minutes)

Global Exchange: Free Trade and Protectionism

Films for the Humanities & Sciences

Did protectionist tariffs initiate the Great Depression? Will free trade across international borders benefit all countries involved, or create winners and losers? Is there any middle ground in the globalization debate? This program surveys the history and politics of cross-border trade, identifying ways that nations have tried to strengthen, reduce, or prevent it. Outlining the concept known as pattern of trade, the video examines cases for and against free trade while studying comparative advantage, wage inequality, economies of scale, and the infant industry argument. The evolution of international trade policy is also examined, featuring prominent examples of pro- and anti-protectionist measures: the Smoot-Hawley Tariff Act, GATT, NAFTA, the emergence of the World Trade Organization, and more. The success of East Asian economies following World War II highlights the principle of export-oriented industrialization. A Films for the Humanities & Sciences Production. (33 minutes)

Portraits in Human Sexuality: Nonconsensual Sexuality

Mary Ann Watson

Without consent, sexual intercourse is nothing less than rape. This program offers insights into sexual victimization through interviews with a young woman who was raped in her own home by an armed assailant and a young man who was expelled from college on a charge of acquaintance rape. Also, a rehabilitation service for sexual offenders is profiled, with an emphasis on the treatment of deviant sexual arousal and the cognitive restructuring, victim impact awareness, and empathy skills development that goes into it. Contains mature themes and explicit language. (40 minutes)

Financial Programs for Brownfields Remediation

Wild Hare Productions

By expanding the legal definition of a brownfield, clarifying remediation standards, and limiting investor liability, the Brownfields Revitalization Act of 2002 added much-needed momentum to the land recycling movement. This documentary shows how redevelopers of brownfields, both actual and perceived, are bridging the financial gap between proposal and implementation with cleanup grants, tax credits, low-interest and revolving loans, hazardous discharge remediation funding, bonds, and empowerment zoning. Many experts-public planners and private developers, regional administrators and state coordinators, lenders and insurers-are featured. Produced by John W. Sutherlin, Ph.D. (30 minutes)

Electronics: Polaroid's Passport Photo Business in a Box

Digital Rights Group Limited

The task: design and build an all-in-one camera with an integrated printer that produces instant digital pictures. This program follows a team of industrial and electronics designers at Polaroid's U.K. headquarters as they take on this challenge. The whole process unfolds neatly as the idea jumps from paper to 3-D model to computer-assisted design program to prototype. Eventually, the designers debug the prototype and a professional photographer puts the production model through its paces. (15 minutes)

Name Brand Counterfeiting: A Global Economic Crisis

Tele Images

Cheap lookalikes of popular goods are flooding the world's markets, depriving legitimate manufacturers of hundreds of billions of dollars each year. This eye-opening expose follows the anti-counterfeit investigators of Cartier and BIC from their headquarters to New York and Nigeria and then on to China as they hurry to trace and stop the flow of illegal goods at the source. But bringing injunctions and carrying out raids against the many vendors, Internet merchants, and wholesalers require time, which is not on their side. Every day, inferior fakes are siphoning off sales while tarnishing their products' reputations for high quality. (53 minutes)

Examining the "Economic Miracle" of East Asia: Peter Berger

Doctoroff Media Group

Walk into any bookstore these days and you’ll see at least half a dozen books on what American business executives can learn from Japanese managers. But there’s more to the lesson than just the techniques of management. In this program with Bill Moyers, Peter Berger discusses how studying the "economic miracle" of East Asia can also reveal some important truths about the state of our democracy, and about the character of individuals within the capitalist system. Berger—a professor at Boston University and director of the Institute for the Study of Economic Culture—analyzes the Japanese style of capitalism and argues that what works for one country may not necessarily work for another. (30 minutes)

Oil and Energy

Essay Films

The world demand for energy by 2020 will be much greater than it is today. Can we meet the demand? All energy sources will be needed but oil will dominate. Production will move into deeper waters and more remote places, which means longer pipelines. Even if reserves are found, concerns for the environment may prevent their use. Sheikh Yamani, Chairman of the Centre for Global Energy Studies; the Chairman of Shell Oil; the Secretary General of OPEC; and experts from Chevron, the Worldwatch Institute, and Andersen Consulting, among others, consider energy technology, transportation, distribution, markets, and cartels. (32 minutes, color)

The Retailing Industry

Essay Films

Retailing is no longer a supply-based industry, it is now consumer-led the world over, and this trend will intensify. What store format is likely to succeed in the future? How will supply and distribution systems provide a competitive edge? In developed countries, saturated markets and low population growth mean that the successful retailer will have to expand into growth markets, but how, and where are the emerging markets? Leading retailers from around the world discuss consumer trends, merchandising, marketing, new technologies, and strategies for growth. (39 minutes)

Audience and Feedback

Planet Pictures

This program explores the characteristics that define a desirable audience, the history of audience ratings, and the ways in which audiences are assessed. Because the mass media is supported largely by selling time and space to marketers, it has evolved into the main delivery vehicle for advertising, in which the company offering a product or service is the true consumer and the attention of the viewer is the product that is being bought. With billions of advertising dollars at stake, marketers, social psychologists, and statisticians carry out sophisticated demographic and psychographic studies to narrow audiences into well-defined consumer groups. On the back end, the Nielsen television rating system uses "people meters" on TVs to determine if viewers are in fact watching what advertisers thought they would. This program also debates the manipulative nature of television and includes a portion of Newt Minnow's "Vast Wasteland" speech. This video is an indispensable resource for understanding the dynamics of media/audience interaction. (30 minutes)

Supermarkets Inc.: Inside a $500 Billion Money Machine

CNBC

The typical American supermarket stocks over 45,000 items. But don’t be fooled by that sumptuously inviting bounty—groceries are a cutthroat business built on razor-thin margins. This CNBC Original documentary looks at how food retailers fill their shelves and what kinds of marketing tactics they use to do it—from the old trick of positioning milk so that shoppers have to pass hundreds of other items first, to the deployment of high-tech heat maps to track which aisles get the most traffic. One case study in the program features megastore chain Giant Eagle, which, like Safeway, Kroger, and other brands, has become a kind of cultural icon; but viewers also learn how these companies are sorely tested by the likes of Whole Foods, independent groceries, bulk retailers, and—last but not least—the public’s ever-changing tastes.

Manager and Friend: The Right Balance

ClickView Pty Limited

Is it possible to maintain effective working relationships with friends, especially if one person manages another? A cold, sterile environment or friction between staff members won’t contribute to productivity in the workplace. As this video explores, overall performance improves where effective relationships exist and managers must learn to exercise care with their work relationships. Viewable/printable educational materials are available online. (16 minutes)

Management Styles: Authoritarian and Delegative—Training Point Issues in Management #2

ClickView Pty Limited

Management styles can be broadly categorized into four types. In this program, we examine the second two styles: authoritarian and delegative. As two recruitment companies meet for their annual bowling showdown, the characteristics of each management style are examined. This program is an ideal stimulus for thought and discussion about the benefits, disadvantages, and implications of adopting different approaches to management in relation to the diversity of people and staff encountered in any workplace. Viewable/printable educational materials are available online. Part of the series Training Point Issues in Management. (9 minutes)

Generational Diversity: Training Point Issues in Management #4

ClickView Pty Limited

This program highlights the key features of three of “generations”—baby boomers, Gen X, and Gen Y—working together and the resulting issues for managers and those involved in recruiting, developing, and retaining staff. The educational resources and video combine to create a complete package of “generation basics” which can be used to build a higher level of awareness and develop strategies to improve workplace relationships, tap into expertise, and retain talent. This program will be especially beneficial to business owners, trainers, and team members working in cross-generational groups. Topics covered include understanding the different generations, benefits for the employer/employee, and effective management strategies in an age-diverse workplace. Viewable/printable educational materials are available online. Part of the series Training Point Issues in Management. (8 minutes)

Managing Difficult Customers and Complaints: Sales and Service Masterclass

ClickView Pty Limited

This program examines how to effectively resolve conflict while preserving and reinforcing a positive relationship with the customer. Excellent practical advice is offered to assist salespeople and help them work through solutions in logical stages. Subjects covered in this video include acknowledging and empathizing with the customer, effective management of conflict, the dos and don’ts for salespeople who deal with difficult customers, and appropriate language to defuse customer hostility. Viewable/printable educational materials are available online. Part of the series Sales and Service Masterclass. (13 minutes)

The Business of America

California Newsreel

Using Pittsburgh’s steel industry as a case study, this bold documentary explores supply-side economics and the trickle-down myth, challenging the assumption that private corporations can be trusted to make the investments upon which all Americans depend. Called “impressive” by John Kenneth Galbraith, the film contrasts two Pittsburgh steelworkers’ conventional faith in private enterprise with the actual strategies and priorities of U.S. Steel. Interviews with then U.S. Steel Chairman David Roderick and travels to Wall Street and Harvard Business School round out the program.

A Son of Africa

California Newsreel

The Interesting Narration of the Life of Olaudah Equiano created a sensation when it was published in 1789. Written by ex-slave Equiano, the autobiography vividly described the horrors of being kidnapped from Africa, the Middle Passage, and life in captivity, and fueled the growing abolitionist movement. This program employs dramatic reconstructions of this slave narrative, archival material, and interviews with scholars such as Stuart Hall and Ian Duffield to explain the social and economic context of the 18th-century slave trade. (28 minutes)

Fashion Victims: Textile Toxins in a Global Industry

German United Distributors

Social awareness may be the latest fashion trend as an increasing number of Western consumers demand eco-friendly products, created under worker-friendly conditions. But textile toxins that have been banned in Europe are still used in Asia, causing illness to garment workers before finding their way to retail outlets worldwide—and injuring human health at every point of the global distribution route. This program examines the prevalence of harmful chemicals in textiles, following a trail from sick retail consumers back to manufacturing centers in Shanghai, India, and Bangladesh, where rates of respiratory illness and cancer are on the rise. Speaking with toxicologists, health experts, and the workers themselves, the video delves into the unsafe practices used in the production of shoes, distressed jeans, and any garment dyed black, with an eye-opening segment on GMO cotton and allegedly organic fabric.

Communicating in India: International Business Communication

Educational Video Group

India is now a major player in the economic market. This video answers some of the important questions that arise as we seek to develop ties there. Among those addressed are: What are the advantages of understanding our Indian neighbors? What role does religion play in communication within India? Are the issues of equality or inequality to be observed? What aspects of protocol are important? What are the common business practices? The presenter is Dr. Jessica Stowell, coordinator of the University of Oklahoma’s Institute for Teaching East Asia and associate director of the Confucius Institute. (48 minutes)

Sales and Service Turnoffs

ClickView Pty Limited

So many people in sales and service get it all wrong. This program features the ten core principles of excellent service and the biggest customer turnoffs. Topics in this video include professional image, willingness to help, superb listening, questioning, product knowledge, efficiency, keeping promises, providing extra, solving problems, and opening up to improvement. Viewable/printable educational materials are available online. (15 minutes)

10-Point Checklist for Briefing a Consultant

ClickView Pty Limited

Consultants bring new approaches and solutions to specific business problems. No matter how busy you are or how pressing the problem, it is necessary to conduct a briefing process with a consultant to avoid unpleasant surprises. Not believing the hype, being clear about outcomes, separating outcomes from solutions, negotiating time and cost, clarifying all roles, understanding corporate culture, anticipating problems, and discerning the characteristics of a good consultant are some of the topics discussed in this video. Viewable/printable educational materials are available online. (16 minutes)

How to Make a 5-Star Impression

ClickView Pty Limited

Learn how to make a powerful impression anywhere and at any time. This video is ideal for anyone in sales or service, trainers, presenters, people going for job interviews, and anyone trying to influence others. (11 minutes)

Trapped: A Look at the Sex Trade

Journeyman Pictures

Each year an estimated two million women and children are tricked, beaten, raped, and forced by threat of death into the world’s growing sex trade. This heartbreaking film follows women selling sex—from the blistering villages in Africa they can never again call home to the cold, lonely streets of Europe. “You can run, but you can’t hide,” say the girls, who night after night sell themselves to an endless stream of men. In filthy brothels or parked cars they ply their soulless trade. Street fights are common, as desperate girls steal money from clients to help pay their debts. This film captures firsthand the violence and danger of life working on the streets. (53 minutes)

The Battle of Durban II: Israel, Palestine, and the United Nations World Conference against Racism

Globalvision

The 2009 Durban Review Conference, or Durban II, was a follow-up to the UN Human Rights Council’s disastrous 2001 World Conference against Racism in Durban, South Africa, where Palestinian sympathizers denounced Israel as racist, and supporters of Israel charged the UN with “demonization” of Israel. But Durban II proved to be even more divisive than its predecessor, marked by a controversial speech by Iranian president Mahmoud Ahmadinejad and boycotted by Israel and the U.S., among several other countries. This important program examines how the longstanding conflict between Israel and Palestine dramatically disrupted two successive UN conferences—overshadowing discussions about human rights issues elsewhere—and the attempts to come to an official consensus amid protests and counter-protests. Featuring interviews with UN officials and representatives from Human Rights Watch, the Simon Wiesenthal Center, and others, it presents a balanced look at the difficulties the UN faces in progressing towards peace worldwide. (81 minutes)

Zeitgeist: Moving Forward—Resource-Based Economy

Sideways Film

This program presents a possible solution to the growing social problems in the world today: the social concept known as a resource-based economy. A part of Zeitgeist: The Series. (44 minutes)

Programming the Nation? The History of Subliminal Messaging in America

Sideways Film

With eye-opening footage, expert interviews, and many humorous anecdotes, this provocative program explores the alleged use of subliminal messages in advertising, music, film, politics, and the military. Documentarian Jeff Warrick leads viewers through the subconscious mind while examining the history, scientific validity, and potential effects of such techniques on society. From hidden sexual imagery in Disney cartoons and satanic messages in rock music to the now-discredited experiment where “Drink Coca-Cola” was flashed between frames at a cinema, Warrick challenges his audience to question whether subliminal programming is an urban legend, or if these manipulative tactics could actually alter human behavior. (103 minutes)

Revenge of the Nerds: Innovative Foreigners, American Start-Ups

Australian Broadcasting Corporation

The barbecue’s sizzling, the beers are flowing, and a bunch of young techies are talking start-ups, IPOs, apps, and platforms. The remarkable thing is, they all have Australian accents! Welcome to another backyard bash in San Francisco where the guest list amounts to an “Aussie mafia,” all of whom are working to be the Next Big Thing. Sydney-sider Jindou Lee is one of them. He’s built an app that makes it easier for real estate managers to conduct and file home inspection reports—a marginal business idea in Australia, but in the U.S. there are 500,000 property management companies, and that means enormous potential. Venture capitalist George Zachary, a tremendously successful investor behind Twitter and other companies, brings additional insight to this eye-opening program, which includes entrepreneurs from other countries as well as Australia. They may not be American citizens, but theirs is a very American story. (27 minutes)

Hidden Narcotics: Border Wars 2

National Geographic

In this episode of Border Wars 2, officers and agents of U.S. Customs and Border Protection work 24/7 to patrol the border between San Diego, California, and the Mexican city of Tijuana. These men and women traverse the rugged San Ysidro Mountains in search of illegal border crossers; stage an undercover sting operation to infiltrate a human smuggling organization; and uncover hidden narcotics inside a car passing through the San Ysidro port of entry—the busiest land border crossing in the world. A National Geographic Production. (52 minutes)

Progressive Ideologies: Imperialism, Nationalism, Capitalism, Egalitarianism

ClickView Pty Limited

This program examines societal shifts towards imperialism, nationalism, capitalism, and egalitarianism by studying the impact of the Industrial Revolution, the French Revolution, the American Revolution, and British colonialism in Africa on how people thought. Featuring leading academics and clear explanations, the video consolidates a huge amount of information, putting it into context with excellent examples. Focusing on the British Empire and the slow loosening of its grip on the world, students gain insight into how modern ideologies were formed. Produced in Australia. A viewable/printable worksheet is available online. (20 minutes)

Moyers & Company: Taming Capitalism Run Wild

Doctoroff Media Group

Even as President Obama’s talking points champion the middle class and condemn how our economy caters to the very rich, the truth behind modern American capitalism is a story of continued inequality and hardship. Even a modest increase in the minimum wage—as suggested by the president—faces opposition from those who apparently pledge allegiance first and foremost to America’s wealthy and powerful. Some, however, aren’t just wringing their hands about our economic crisis; they’re fighting back. In this edition of Moyers & Company, economist Richard Wolff joins Bill to shed light on the disaster left behind in capitalism’s wake and discusses how to battle for economic justice. Wolff has written many books on the effects of rampant capitalism, including Capitalism Hits the Fan. Broadcast dates: February 22, 2013; June 7, 2013; and August 9, 2013. (48 minutes)

Critical Issues in Business: Success and Failure

ClickView Pty Limited

What are the critical issues that dictate the success or failure of a business? This program reveals the inner workings of organizations and the factors that influence their effective operation. Business experts from a range of industries discuss the importance of the business plan, financing and budgeting, management of staff, SWOT (strengths, weaknesses, opportunities, and threats) analysis, trend analysis, investment in technology, and ways to identify competitive advantage in the market. A viewable/printable worksheet is available online. (17 minutes)

Naomi Klein: Rise of Disaster Capitalism

MVD Entertainment Group

In this compelling film, Naomi Klein explains the ideas and research behind her international best seller The Shock Doctrine: The Rise of Disaster Capitalism —which boldly challenges and exposes the popular myth of the free-market economy's peaceful global victory. Around the world are those with the power to cash in on chaos as they exploit bloodshed and catastrophe to brutally implement their policies. These are the shock doctors. Moving from Chile in 1973 to Iraq today, Klein reveals a chilling tale of how a scattering of individuals is making a killing while many more are getting killed. (76 minutes)

Cooperation Beats Competition: Ethical Markets 4

Ethical Markets Media

"Survival of the fittest" is a phrase coined by economist Herbert Spencer and often used to imply that competition, not consensus, is the fundamental means of survival. But an age-old spiritual concept-that placing the common good ahead of self-interest will enhance both-has been getting new attention. In this program, Hazel Henderson and ethical investing leader Terry Mollner assert that even in the financial realm, cooperation can outperform competition. Mollner uses the example of Occupy Wall Street to illustrate ways that new economic paradigms can be created, and tells the story of how he convinced Unilever to allow Ben & Jerry's to retain its social mission after being bought out. Part of the series Ethical Markets 4. (26 minutes)

Workplace Training: Planning, Organizing, and Facilitating

ClickView Pty Limited

While helping employees gain new skills and knowledge, workplace training also allows organizations to develop new and better processes to increase productivity. This insightful and instructive program is hosted by David Kay, owner of a successful training business with over 20 years of experience in workplace training worldwide. Viewers follow a trainer and manager as they create, organize, facilitate, and review a training plan. Full of simple tips and useful ideas, the video will give facilitators the knowledge and skills they need to deliver high-quality, relevant training services. Viewable/printable educational materials are available online. (17 minutes)

Breaking the Wall of Unpunctuality: How Overcoming Equilibrium Thinking Helps Logistics in a Fluctuating World to Be on Time

Falling Walls Foundation

Achieving targets such as high punctuality and short delivery times in a world of constant change is one key challenge in logistics research. This video from the 2010 Falling Walls Conference features Katja Windt's lecture on the common imbalance between load and capacity. With an academic and professional career reaching from Bremen and Hanover in Germany to France and the U.S., Windt has been awarded the Alfried Krupp Prize for Young University Teachers in 2008 and named Professor of the Year 2008 by the German Association of University Professors and Lecturers. Katja Windt aims to address key limitations of logistics, especially a growing number of product variants, demand variations, and networked processes. (12 minutes)

Environmental Impacts: Ethical Textiles

Digital Rights Group Limited

What would happen if we changed the way our clothes are made and sold? If we used different fibers or different agricultural techniques? If we insisted that facilities which produce textile products dispose of chemicals and materials properly? This program assesses the environmental impact of the textile industry both in the U.K. and abroad. It explores the ecological footprint of textile production in Bangladesh, and shows how the true cost of cheap textiles is being felt by the very poorest living downstream from polluting textile factories. It also looks at how companies are working to reduce the harmful results of their presence in the ecosystem by using state-of-the-art water recycling plants and by making better use of their waste streams. A part of the series Ethical Textiles: Sustainability and Fair Trade. (27 minutes)

Communicating in Latin America: International Business Communication

Educational Video Group

This program considers the Latin American market, exploring the important approaches and skills necessary to establish business relationships in our neighboring region to the south—while also examining variations in approach and culture within the Latin American world. The presenter is Rodger Randle, professor of human relations at the University of Oklahoma and director of the Center for Studies in Democracy and Culture. (37 minutes)

Project Management Success Factors

ClickView Pty Limited

Though your job title may not be project manager, chances are you periodically manage a specific project and need to ensure it is successfully completed on time, within budget, and to the agreed specification. This video explores project management and focuses on why projects fail, lack of planning, motivation undermined, unrealistic schedules, and lack of buy-in from stakeholders. It also includes the five success factors, including thorough project planning, managing project teams successfully, managing the details, keeping stakeholders happy, and resolving problems. Viewable/printable educational materials are available online. (14 minutes)

7 Key Sales Skills

ClickView Pty Limited

The purpose of this program is to help anyone in sales gain knowledge and experience on how to effectively get the sale. Topics covered in this video include a positive start, building continuous rapport, identifying and exploring needs, presenting solutions, handling objections, closing the sale, and completion. (19 minutes)

Prelinger Archives: Chevrolet Leader News (Vol. 3, No. 2)

Prelinger Archives

Promotional newsreel containing a variety of Chevrolet-centric stories. (1 minute)

Planned Obsolescence: Why Some Durable Goods Aren't So Durable

Java Films

Are the expensive products designed and sold by companies like Apple and Samsung built to fail? This film investigates the practice of planned obsolescence, in which manufacturers release waves of short-lived models not necessarily because consumers need or want them but because marketing strategy requires it. Apparently it’s not enough that an item is purchased with enthusiasm—the buying needs to be repeated on a regular schedule in order to ensure profitability. From smartphones designed with integrated batteries that cannot be changed by the user to TVs that are built to burn out after three years, it seems that product makers do everything they can to limit the lifespans of supposedly durable goods. Viewers learn how big corporate brands implement programmed obsolescence—and how these tactics have economic, environmental, and cultural ramifications. A part of the series Underhand Tactics: Investigating Corporate Culture. (56 minutes)

Kevin K: The Successful Loser, Part 1

MVD Entertainment Group

This documentary spotlights Kevin's early bands like the Lone Cowboys, shown live at CBGB. Viewers will witness rare footage of Kevin and his brother Alan K performing an acoustic set on the rooftops of the LES in New York. See and feel the legendary Road Vultures in all their feathered glory! Fire It Up at the Rock N Roll Bar! Climb on the subway and in the van with Kevin and his marauding misfits as they rock the steamy clubs from NYC to Berlin. Gasp as former Swell Maps and all around swell guy Nikki Sudden joins the band on stage in Berlin for Too Much Junkie Business. Arrive at the club with the band and you can almost taste the fruit plate in the dressing room! You can definitely taste something, and it reeks of rock and roll! Rock and roll in the Replacements, Thunders, Ramones, garage tattooed rock vein. Part one of the series Kevin K: The Successful Loser. (69 minutes)

Kevin K: The Successful Loser, Part 2

MVD Entertainment Group

This documentary spotlights Kevin's early bands like the Lone Cowboys, shown live at CBGB. Viewers will witness rare footage of Kevin and his brother Alan K performing an acoustic set on the rooftops of the LES in New York. See and feel the legendary Road Vultures in all their feathered glory! Fire It Up at the Rock N Roll Bar! Climb on the subway and in the van with Kevin and his marauding misfits as they rock the steamy clubs from NYC to Berlin. Gasp as former Swell Maps and all around swell guy Nikki Sudden joins the band on stage in Berlin for Too Much Junkie Business. Arrive at the club with the band and you can almost taste the fruit plate in the dressing room! You can definitely taste something, and it reeks of rock and roll! Rock and roll in the Replacements, Thunders, Ramones, garage tattooed rock vein. Part two of the series Kevin K: The Successful Loser. (52 minutes)

Stop Advertising to Help Your Business

ABC News

Digital marketing expert and author Aaron Shapiro has some advice for your business success: stop advertising and start talking to your customers. This ABC News report looks at the marketing techniques of some of the biggest names on the Internet, and how they got there. Broadcast date: November 10, 2011. (5 minutes)

The Raid: Alleged Underage Prostitution in Philippines

ABC News

Girls as young as 14 are being bought and sold in overseas bars that are owned by Americans. This ABC News report for Nightline travels to the Philippines to observe a law enforcement raid on one such bar. Investigators struggle to find enough evidence to arrest the men who not only engage in sex with minors, but also sell these girls to other men. Broadcast date: February 25, 2013. (19 minutes)

Engine Diagnosis, Intake and Exhaust, and Emissions

Shopware

A great auto technician is more than a gearhead—he or she needs keen analytical thinking skills to diagnose engine problems. This video guides car techs at all instructional levels in strategic engine diagnosis and the components of a car’s intake system, exhaust system, and emissions controls. Viewers are shown testing procedures for power balance, compression, cylinder leakage, oil pressure, and other engine checks; a clear explanation of volumetric efficiency; the mechanics of turbochargers and superchargers; how to interpret the results of a five-gas analysis in real time; how to check the EGR valve in an EVAP system; and much more. Correlates to ASE and NATEF standards. A viewable/printable instructor’s guide including an ASE/NATEF task correlation checklist is available online. A Shopware Production. A part of the Engine Performance ASE Certification Series. (34 minutes)

The Suez Crisis, 1956

British Pathe

Suez Crisis and fighting Copyright The WPA Film Library.

Human Resources: People and Partnerships

CNBC

Talent is, unquestionably, a firm’s most valuable resource. This CNBC program examines ways to maximize human capital—such as building teams that collaborate effectively, capitalizing on global perspectives, and bridging generational gaps. Viewers learn how manufacturer W. L. Gore & Associates changed its culture from competitive to collaborative and how Shimano, a Japan-based bicycle company, expanded its markets with an infusion of youthful energy. Interviewees include Andy Stefanovich, founder of Play; Sheila Johnson, CEO of Salamander Hospitality and cofounder of BET; Terri Kelly, CEO of W. L. Gore & Associates; Keith Sawyer, author of Group Genius: The Creative Power of Collaboration and professor at Washington University in St. Louis; Joe Gibbs, former coach of the Washington Redskins and founder of Joe Gibbs Racing; Tim Seymour, founding partner of Seygem Asset Management; and Jeff Taylor, founder and CEO of Monster.com. A part of the series Collaboration NOW.

Sin City Meltdown (Life After People, Season 1)

A&E

This progam theorizes about what would happen to the Earth if people were to simply disappear, and examines Las Vegas and Atlantic City as rats invade and famous hotels crumble. Camels, it is predicted, will run wild in North America, as their ancesters did. We also explore Americana Amusement Park in Monroe, Ohio, which was abandoned in 2002. Part of the series Life After People. Distributed by A&E Television Networks. (45 minutes)

Niger: The Slaves

Journeyman Pictures

In the African republic of Niger, an estimated 870,000 people are born into slavery. Despite being technically illegal, slavery is so engrained in Niger’s national psyche that a government spokesman downplayed it as a “cultural tradition.” This film explores the state of slavery in Niger and the social and economic factors that keep the practice alive. In the world’s second poorest country, finding a job is unthinkable for many, especially when their family has been held in captivity for generations. But for others, nothing can undermine the simple pleasures of being free. “Now I can sit, sleep, and wake up whenever I want,” states Asibig. “From the day I was born, I never felt happy until I was free.” (48 minutes)

Mauritania: Born Slave

Journeyman Pictures

Bilal, a 16-year-old slave in Mauritania, runs away from his master in order to find his mother, who had to give him up when he was only 2 years old. Tracking the reunion of Bilal and his mother, this documentary reports on the problem of slavery in Mauritania and the maltreatment suffered by its legions of unpaid, captive workers. Attempts to abolish slavery in the West African country have been made since 1901, but the practice is culturally entrenched; although technically illegal, 20 percent of Mauritania’s population remains enslaved. (52 minutes)

Prelinger Archives: Bookkeeping and Accounting

Prelinger Archives

Part of the "Your Life Work Series": Work of the bookkeeper and accountant in the pre-computer era. (10 minutes)

Prelinger Archives: Westinghouse Traveler's Choice 66

Prelinger Archives

This is a promotional film aimed at retail sales outlets of air conditioners; see many different models and review company success. (10 minutes)

Goldman Sachs and the Decline of Greece

NPO/Netherlands Public Broadcasting

Over more than a decade, America's top investment bank provided risky financial products that sent the Greek government further and further into debt. Goldman Sachs earned hundreds of millions on the deal while the position of Greece within the European Union became untenable. Traveling to New York, London, and Athens, this film reveals what happened and examines the devastating consequences in present-day Greece. Viewers learn how, even as the Greek debt edged closer to 60 percent of the nation's GDP (the limit set in the Maastricht Treaty of 1992), both Goldman Sachs and the Greek government continued with "business as usual," and how Eurostat, the EU's statistics office in Brussels, was informed about these instances of financial engineering and raised no objections. The film also shows how a vulnerable and unprepared Greek population bore the brunt of EU austerity measures. (Portions with English subtitles, 50 minutes)

The Stock Market Crash, 1929

The WPA Film Library

Stock market traders crowded together, trading (staged shot); Wall Street, Stock Market Crash Copyright The WPA Film Library.

Financial Management and the Planning Cycle

ClickView Pty Limited

KPMG is one of the world’s largest financial services firms, providing audit, tax, and advisory support to businesses across the globe. This program joins KPMG’s Ben Skarrasbrek and Alexi Terrovex as they embark on a virtual tour of financial planning and management in large organizations. Starting with common financial roles and duties, the video establishes the vital importance of developing good cash flow, liquidity, and return on capital investment. It then engages in an in-depth audit of the planning cycle, from addressing the current financial position and developing a business plan, through monitoring cash flows and financial reporting, to maintaining financial controls and minimizing risk. Viewable/printable educational resources are available online. (15 minutes)

Recognizing Child Abuse: Sexual Abuse

Cinema House Films Inc.

After watching this program, viewers will be able to identify the acts and behaviors that are considered sexual abuse, describe the responsibility that professionals have in identifying and reporting sexual abuse, understand the context and prevalence of sexual abuse in society, describe some of the behaviors that abusers may exhibit when communicating with caregivers, and discuss some of the behaviors that children may exhibit that could be indicative of sexual abuse. Incest, molestation, exhibitionism, child pornography, and child prostitution are covered, with specific emphasis on methods used by abusers to pressure children into sexual activity.

Emerging Superpower: Booming Bangalore

Pumpkin TV

Almost every major bank and electronics company on the globe has an office-or posh, sprawling campus-in Bangalore. How did the city become a world-class business center, and in what ways has its development impacted the people living there? This program looks at the factors contributing to Bangalore's success, the complications of rapid growth, and the impact of a new middle class on a traditional society. With severe traffic jams, limited access to basic utilities, and new demands placed on family life, Bangalore is addressing both social and infrastructure problems so that it can retain the international trade it has attracted. Part of the series Superpower India. (30 minutes)

Traditional Print and Online Advertising

D E VISUALS

Where is the best place to spend an advertising budget? Though newspaper circulation is falling, most adults still read the paper, while the popularity of print magazines is increasing and readership of online media has exploded. This program explains different types of print and digital media formats and the benefits of advertising in each. The relative cost of placing classified and display ads in daily, weekly, and shopper newspapers is compared, along with the marketing difference between buying space in general-interest, special-interest, regional, and B2B magazines. Online coupons and other advantages of advertising on Web sites is also covered. (21 minutes)

Computer Integrated Manufacturing

Beneficial Books & Video

CIM has become an integral part of manufacturing and will continue to make an impact on future technological development. This video provides an excellent overview of the process while explaining general business management, product and process planning, manufacturing planning and control systems, factory automation, and information resource communications. It also covers the advantages of using CIM and problems associated with some manufacturing operations. A good resource to have on the shelf. A Meridian Production. (26 minutes)

Computer Peripherals

Beneficial Books & Video

Peripherals include devices that are not part of the computer but are tied directly to it, like printers (laser, dot matrix, ink jet, photographic imagesetters, and plotters), input devices (graphic tablet, modems, midi), and storage devices (internal/external drive, optical drive, CD-ROM). Viewers gain additional information and confidence in computer skills as each of these items is clearly detailed. One 24-minute video. A Meridian Production.

Everybody Starts in Sales

Meridian Education

When college graduate Diane reports for her first day of work as a graphic designer, she is surprised to be directed to the sales department. As the company president explains, all new employees spend their first week in sales, because without sales there would be no business at all. Over the next few days, Diane's experiences in the sales department teach her the importance of sales to the consumer and company alike. This excellent program is a helpful overview to selling. A Meridian Production. One 19-minute video.

Get What You Pay For

Meridian Education

This entertaining program dramatizes, with comic effects, what happens to those of us who don't practice good consumerism. Many times, people can be taken in by shady service and sales persons, as well as products and services that promise results that are just too good to be true. Featuring professional actors, this program gives viewers some basic information to avoid being taken advantage of. Watch as a married couple make some basic consumer mistakes, and see how they are able to recognize and learn from them, with a little help from a representative of the Better Business Bureau. The comic approach holds the viewer's attention and ensures that the important messages about good consumerism hit home. (20 min.) A Meridian Production.

Trade: The Dollar Speaks English

Electric Sky

Filmed in China, India, South Africa, and the U.S., this program demonstrates how the evolution of international trade has made English an indispensable business partner all around the world. Case studies spotlighting Coca-Cola, Bloomberg Television, Virgin Atlantic, Mahindra BT, and the British School of Language emphasize the importance of seamless communication across time zones, geographical boundaries, and cultural divides. Featured personalities include David Crystal, author of The Cambridge Encyclopedia of the English Language, and the Harvard Business School's Rosabeth Moss Kanter. (49 minutes)

Assets and Payroll

Cambridge Educational

Giving equal time to two vital accounting topics, this program explains how accountants handle assets and payroll. The video begins with the acquisition and retention of tangible fixed assets through capital expenditures and revenue expenditures. Then, methods of accounting for tangible fixed assets with respect to depreciation and disposal are presented. Allocation of an asset's cost over its useful life is outlined, as well as five methods of depreciation. The discarding and sell-off of plant assets are also discussed, along with the amortization of intangible assets. The video then plunges into the topic of wages, beginning with an overview of payroll expenditures and their accompanying taxes and regulations. Next, the intricacies of gross pay, net pay, and payroll-related liabilities are thoroughly sorted out, leading to a discussion of how payroll is recorded. Last, the proper treatment of fringe benefits from an accounting perspective is demonstrated. A Cambridge Educational Production. (13 minutes)

Medieval London: 1066-1500

Fremantle Home Entertainment

In Roman times, London's population numbered 50,000; by the year 1000, the number was down to 20,000. St. Paul had become the city's patron saint, and the language of the Angles and Saxons had become the Vulgate, the language in which William issued the first charter of the city. The signs of the times point backwards-sheriffs replaced consuls-and forwards, with separate law courts for separate causes. This program covers the rebuilding of Westminster Abbey in the Gothic style; the building of the first permanent stone bridge across the Thames; the reasons for Southwark-London's first suburb; the Black Death of 1348; the growth of London as Columbus's discovery shifted the axis of power from the Mediterranean to the Atlantic; and the birth of rules governing life in the incredibly crammed and teeming city of London. The principal illustrations: The Tower, Guildhall Crypt, Billigsgate Market, Westminster Abbey Chapter House, Westminster Hall, London Bridge, Model of Old London Bridge, Bishop of Winchester's Palace in Southwark, Weymouth Harbour, St. Bride's in Fleet Street, The Golden Hind. (20 minutes)

Business Ethics

Meridian Education

Most people have an easier time making ethical decisions when they have been given the opportunity to think through various ethical dilemmas and discuss them with their peers. Help your students bring their own values into focus by sharing this collection of scenarios that challenge ethical decision-making. Students become aware of ethical dilemmas they may encounter in the workplace and will become better prepared to respond. (19 min.) A Meridian Production.

Is It Love or Is It Gross? ... Is It...Sexual Harassment?

Meridian Education

This engaging video presentation uses the format of a call-in radio show for teens to discuss sexual harassment. Teens need to understand this growing problem, not just in the adult world, but in their own world as well. Sexual harassment is defined, discussed in several different possible situations, and a plan for dealing with sexual harassment is explained. Includes a spontaneous discussion with actual teens relating their own experiences with sexual harassment. (26 min.) A Meridian Production.

Sexual Harassment

Master Source

Using the EEOC definition of sexual harassment, this program shows how this damaging and expensive problem in the workplace takes place, how situations get out of hand, and how the problem can be addressed and stopped. It reviews all the well-worn excuses for ignoring harassment, provides suggestions for action if harassment is suspected, and highlights the cost of failing to take action at various stages of harassment. (19 minutes)

Defense, Aerospace, and Cyberspace

Window to the World Communications

Filmed at The Anderson School at UCLA, this program teams up Philip Condit, chairman and CEO of The Boeing Company, and Kent Kresa, chairman and CEO of Northrop Grumman, to describe the future of the aerospace and defense industries. Together, they reveal some of the plans that will likely affect travel and warfare in the coming decades. In addition, MBA students and faculty ask questions about the complexities of satisfying the needs of the consumer, commercial, and defense markets, as well as important lessons Condit and Kresa have learned. (57 minutes)

Staying on Top in Turbulent Times

Window to the World Communications

Pharmaceuticals and banking are among the most profitable industries in the world. What are these companies doing to remain profitable during the post-9/11 economic downturn? In this program, Jamie Dimon, chairman and CEO of Bank One Corporation, and Raymond Gilmartin, chairman, president, and CEO of Merck and Company, talk about leadership during turbulent times; the outsider as insider, when a CEO is tasked with operating a business that was previously family-run; and what lies ahead for corporate America. (58 minutes)

Jack Welch: Icon of Leadership

Window to the World Communications

This program, guest-hosted by CNBC’s Stuart Varney, profiles Jack Welch, dubbed Most Admired CEO of the Century by Forbes and lauded by Fortune as “perhaps the most admired CEO of his generation.” General Electric’s former chairman and CEO shares his commonsense philosophy and the leadership initiatives that transformed GE and revolutionized the world of business. In addition, MBA students and faculty from the University of Michigan Business School ask questions about the difference between creating an edge and creating fear, whether the GE leadership model can be transferred to governmental agencies, and Welch’s worst professional decision.

Dynamic Leadership in Turbulent Times

Window to the World Communications

If terrorism and scandal have undermined the strength and credibility of American business, so too have they stimulated a new determination to improve the way business is done. In this program, two of the New York region's top executives-Charles Lee, chairman and co-CEO of Verizon Communications, and Arthur Ryan, chairman, CEO, and president of Prudential Financial-reflect on corporate America after September 11th, business ethics in a post-Enron world, and industry regulatory issues. (58 minutes)

Consumers: Know Your Rights!

Meridian Education

When are telemarketers legally allowed to call you? Can you return an item if you bought it from a door-to-door salesman? In a retail store, over the phone, at home, or online you have specific rights as a consumer-it's in your best interest to know exactly what they are! Presented in an engaging "news magazine" format, this program will provide students with an understanding of their rights as consumers and what expectations they should have when purchasing goods and services. Many important areas are explored, from how to interpret food labels to disclosure of your medical and financial information. Experts offer advice on how to deal with scams and fraud. A list of consumer advocate agencies and related Web sites is also provided for further reference. A viewable/printable instructor's guide is available online. A Meridian Production. (17 minutes)

Ethics in Corporate America: A Crisis of Credibility

NewsHour Productions

This NewsHour program scrutinizes the state of business ethics in an America riddled with financial fraud. In segment one, correspondent Paul Solman and Columbia Business School’s Barbara Toffler cite Arthur Andersen and Stew Leonard Sr. as examples of ethics gone awry. Segment two gathers the opinions of veteran business journalists Adam Smith, Carol Loomis, Allan Sloan, Jim Grant, and Andrew Tobias on the practices of Enron, Tyco, Morgan Stanley, and Merrill Lynch. And, after summarizing the evolution of compensation models in the stock analysis industry, segment three examines the conflicts of interest that have led investment stock analysts astray. (36 minutes)

Bill Moyers Journal: Slavery, Race, and Inequality in America

Doctoroff Media Group

The Pew Research Center recently reported that black Americans are more dissatisfied with their progress now than at any time in the past quarter century. In this edition of the Journal, Bill Moyers gets perspective from historical and cultural sociologist Orlando Patterson and Glenn C. Loury, an economist and expert on race and social division. Moyers also interviews the Wall Street Journal’s Douglas Blackmon about his book Slavery by Another Name: The Re-Enslavement of Black Americans from the Civil War to World War II. In addition, the program previews the POV documentary Traces of the Trade, an examination of racial inequality in America through the prisms of the legacy of slavery and the current socioeconomic landscape. Broadcast date: June 20, 2008. (57 minutes)

Bill Moyers Journal: Torture Hearings

Doctoroff Media Group

On Capitol Hill, members of Congress have been interviewing witnesses and investigating the treatment of detainees suspected of terrorism. This edition of the Journal summarizes those hearings and gets perspective from journalist Jane Mayer on the debate over whether the U.S. sanctioned torture to prosecute the war on terror. Mayer's recent book, The Dark Side: The Inside Story of How the War on Terror Turned into a War on American Ideals, documents the war on terror and the struggle over whether the President should have limitless power to wage it. Also on the program, former Democratic Senator Ernest F. "Fritz" Hollings gives his views on the stranglehold of money on Washington. Broadcast date: July 25, 2008. (57 minutes)

Hydrogen Hopes

PBS

Hydrogen may be the fuel of the future, but what would it take to safely and efficiently make the transition from fossil fuels? In this program from the Scientific American Frontiers series, host Alan Alda takes a look at two ways to use the Sun's energy to extract hydrogen; meets with Stan and Iris Ovshinsky, inventors of a hydrogen storage method involving a solid metal alloy; and makes a visit to Iceland, the country farthest along in abandoning oil for hydrogen, thanks to its vast reserves of geothermal energy. Distributed by PBS Distribution. (30 minutes)

Independent America: The Two-Lane Search for Mom and Pop

Open Door

As big-box stores dominate the American retail landscape, how can small businesses compete and survive? In this program, former international reporter Hanson Hosein and former TV anchor Heather Hughes take a road trip through 32 states to find "independent America." They have two rules: they cannot spend any money at corporate chains, including retail, restaurants, and hotels, and they cannot travel along interstate highways. In some towns, such as Arcata, California, they discover laws limiting the number of chain stores or restaurants within their borders. In other areas, like Marion, Virginia, they find that residents worked to revitalize their main street to keep local merchants in business. Promotes the idea of spending money locally to support neighborhood economies. (52 minutes)

Free-Market Capitalism Is So 20th-Century: A Debate

Intelligence2 Ltd.

The recession of 2008 has cast serious doubt on whether free-market capitalism, an idea set that functioned reasonably well in the 20th century, is a healthy economic ideology to carry over into the 21st. Has free-market capitalism become an outdated economic model? That is the question in this Oxford Union-style debate as panelists make their case. Speakers for the motion argue that capitalism has been empirically proven wrong due to its failure to warn of impending crisis and that "state capitalism," as it is evolving in Saudi Arabia, China, and Russia, is the model for the immediate future; those against identify contributory factors-for example, a lack of adequate competition that enabled core institutions to grow too big to be allowed to fail-as the agents of capitalist catastrophe and point to the systems used in Scandinavia as exemplary models of free-market capitalism. Questions from the floor follow. The final vote? Significantly against. Political satirist Rory Bremner presides. (106 minutes)

The Four P's: Marketing Strategies

ClickView Pty Limited

Despite the complexity of 21st-century commerce, success in marketing is still founded on four basic concepts: product, price, promotion, and place. This program shows how businesses incorporate the four P’s into effective marketing strategies. By exploring tactics used to sell a wide range of products and services, the film illustrates ways of putting marketing plans into action. Case studies highlight the work of a fashion designer and her creative director; the marketing activities that promote an upscale Australian hotel, as described by its general manager; and other instructive examples. (25 minutes)

The Retail Store

Lynn Schwabe

This fact-filled video explains the general organization of a retail store and shows how the various parts of the organization work to present merchandise to customers effectively. In detail, retailers discuss how they plan and buy inventories and what they do as products arrive. Viewers learn solid information about the diverse opportunities available in the retail store environment as professionals explain retail finance, sales promotion, personnel, operations, and merchandising. Fashion coordinators, buyers, and sales associates also discuss how they help customers make buying choices. A viewable/printable instructor's guide is available online. A Cambridge Educational Production. (23 minutes)

Visual Merchandising

Lynn Schwabe

This informative video shows students how to analyze the essential elements involved in creating the right ambiance for merchandise. Includes: the creation or change of a store's identity, both from the inside and through windows; techniques for using space, line, and lighting; how to utilize colors; and the showmanship created by using current events and holiday themes. Leading professionals discuss how visual merchandising has become a prime selling force in stores today. Viewers learn about the skills and interests needed to become a visual merchandiser and the wide range of career options available. A student manual is included. A Cambridge Educational Production. (35 minutes)

Waste Generation, Characterization, Collection, Transfer, and Disposal

Wild Hare Productions

The U.S. produces 200 million tons of municipal solid waste per year-and the landfill area used by the nation's ten largest cities alone is larger than the entire state of Indiana. Divided into two episodes, this program draws on the knowledge of William Mollere, of the Louisiana Department of Environmental Quality; Marty Tittelbaum, of the University of New Orleans; and other experts, first to define the constituent parts of the municipal solid waste stream and then to discuss methods of collecting, transferring, and disposing of them. The impact of the Resource Conservation and Recovery Act is assessed. (45 minutes)

Secrets of the Sales Presentation

University of West Florida

Nothing promotes buying like buy-in. How is it achieved? This program narrated by Bob Kimball-author of the American Marketing Association's popular AMA Handbook for Successful Selling and professor of marketing at the University of West Florida-answers that and other questions as it examines the sales presentation, from start to finish. Topics covered include properly using open- and closed-ended questions; identifying the benefits most dear to the prospect; uncovering unmet needs or dissatisfactions; getting the prospect involved in the presentation; and closing on every point of agreement. (21 minutes)

Knowledge Management

RAI Trade

How do companies tap the information locked up in the minds of their employees? The three modules of this program compare various corporate learning systems designed to increase knowledge and promote the sharing and archiving of data. Case studies feature the 70,000-employee consulting firm Arthur Andersen; the European Automobile Manufacturers Association, Daimler Benz, and Volvo; and Switzerland's ABB, the world's largest power company. (30 minutes)

Formulating a Business Plan

RAI Trade

A good business plan is a roadmap to success. The three modules of this program look at the process of creating a business plan from three different perspectives: the transformation of an idea into a marketable product, the determination of financial feasibility, and negotiation with potential investors. German airship manufacturer Cargolifter, the Swiss musical production Space Dream, and data broadcasting innovator The Fantastic Corporation serve as case studies. (30 minutes)

Competition and Market Regulation

RAI Trade

Antitrust laws, trade regulations, and property ownership work together to preserve the balance of rights among consumers, retailers, and employees. Module one of this program explains how citizens of Zurich voted to extend shopping hours, overturning an obsolete market intervention; module two examines fair competition in the case of Volkswagen/Audi v. The European Commission; and module three examines how Venice, in an absence of private property rights, is moving to restore its crumbling buildings. (30 minutes)

Business and Industrial Growth, Part 1: From Boom to Bust

ABC News

From the mechanization of agriculture to the mass production of consumer goods, the first three decades of the 20th century left no one in America untouched, for better or for worse, by the rush to modernize. This ABC News program anchored by Peter Jennings captures the heyday of American big business, when industrialization, easy consumer financing, and a bullish stock market readily translated into a higher standard of living for a growing middle class-until the Great Depression brought the nation to its knees. (29 minutes)

Cutting Their Own Cloth: Entrepreneurial Clothing Designers

ClickView Pty Limited

Savage Sisters is an up-and-coming label in trendy fashion sportswear. But as the demand for this brand grows, are partners Lou and Sophie McDermott ready to take their business to the next level? This concise program examines the process of starting a business on a shoestring budget in a highly competitive industry. Speaking candidly, the McDermott sisters discuss start-up hurdles such as financing and market/product research; setting goals and sharing responsibilities; determining pricing and profit margins; dealing with logistics; maintaining cash flow; developing a marketing plan; and finding good business advice. (22 minutes)

A History of Commerce

TVA Films

This program sums up the evolution of commerce, from barter, to coinage, to today's stock market. Economist Professor Grantham, of McGill University, discusses how writing and accounting facilitated trade and gave rise to a merchant class in the ancient world, and hence the spread of classical civilization in the Mediterranean and Asia Minor, culminating in the Roman Empire. The importance of the spice and silk trades is also discussed, along with how the quest for new trading partners impelled exploration in the 15th and 16th centuries, leading to the discovery of the New World and new prosperity. (53 minutes)

Sexual Assault

Medstar Television

In this program, the hospital's protocol for rape victims is outlined, the importance of a detailed physical exam following a rape is discussed, and the collection kits used by physicians to gather such evidence as samples of hair and traces of semen are described. The program stresses the importance of a rape victim having a counselor with her throughout the emergency room visit. A police department lab technician explains how information can be extracted from hair and other samples, and a rape counselor discusses the need for follow-up care in the treatment of rape-trauma syndrome. The program also focuses on DNA printing, a more accurate method of identification; a molecular biologist discusses the future of DNA printing; and an attorney discusses the danger that information acquired through DNA printing might be misused. (19 minutes)

No More Secrets

Ivanhoe Communications

This program discusses the long-term damage that results from childhood sexual abuse, offers the stories of sexually abused children and of adults who were abused as children, follows the trial of an adult accused of abusing eight girls, and shows how children can be encouraged to share their secret with those who can help put an end to the abuse. (24 minutes)